

FAQ
Clinic
You are at the centre of a consultation with Dr. Ophelia Veraitch. From openly discussing your skin and hair concerns to having the opportunity to ask any questions, she will also delve into what products you currently use or have used in the past. Dr. Veraitch will need to understand how your condition affects you and the impact that it is having on your life.
Following this, you will receive a thorough examination and Dr. Veraitch will review any photos that you bring along to support the diagnosis. Clinical photographs may also be taken in order to assess your response to treatment.
In most cases, a diagnosis can be offered at this stage of the consultation and written details of the condition and proposed treatment options will be provided. This will enable you to consider all options at home before making a final decision as to which course of treatment you prefer. Dr. Veraitch will also prepare a personalised care plan for you to take away at the end of your consultation.
In some cases, further investigations, such as blood tests or a skin biopsy, might be required before a final diagnosis can be made. If necessary, these will be arranged either following your appointment or on a separate visit.
Following your appointment, Dr. Veraitch and her team are happy to answer any questions you might have, to ensure that you understand and have confidence in your treatment plan.
Only treatments supported by solid evidence will be recommended.
Dr. Ophelia Veraitch is highly experienced in Medical Dermatology and is able to diagnose and treat all skin and hair conditions including:
– Acne
– Rosacea
– Eczema
– Psoriasis
– Skin cancers
– Pigmentary disorders, including melasma and vitiligo
– Alopecia (androgenetic, alopecia areata, lichen planopilaris/ frontal fibrosis alopecia)
Dr. Ophelia Veraitch will recommend the best course of treatment based on her assessment of each individual patient; however, services include:
– Skin surgery including shave / excision biopsies
– Injectable treatments to reduce excessive sweating
– Liquid nitrogen therapy
– Non-laser and laser destruction of benign skin lesions
– Injectable treatments to smooth the appearance of wrinkles
– Dermal Fillers
– Chemical peels: salicylic acid, glycolic acid, lactic acid, VI Peel
– Skin boosters; Profhilo
– Platelet rich fibrin (PRF)/ platelet rich plasma (PRP) for hair thinning/ loss
– Light based therapies: red/ blue light, intense pulse light therapy (IPL), photodynamic therapy (PDT)
– Laser based therapies; Fraxel Dual, Fraxel Repair, Nd: Yag vascular laser, laser hair removal
– Radiofrequency microneedling; Intracell
– Radiofrequency skin tightening; Thermage
You can use our online booking service by visiting the Appointments page. Here you can select the date and time that is most convenient for you.
Our office hours are Monday - Friday 9am-5pm
For any other queries, please call +44 (20) 7022 9888 or email: pa@drophelia.com
The price for an initial consultation with Dr. Ophelia Veraitch is £375 for a 30 minute standard medical dermatology consultation (e.g. acne, eczema, rosacea, pigmentation, mole checks, cosmetic concerns etc.). Hair patients can require more time, and therefore we book new hair patient consultations in for 45 minutes at a cost of £400. Follow up consultations are £225. Recommended treatments will be costed up and shared with the patient accordingly.
Dr. Ophelia Products
All of the Dr. Ophelia packaging has been selected with the environment in mind. The labelling and secondary packaging are fully recyclable along with the glass bottles used for the hair tonics plus the PLA bottles for the hair vitamins are also fully compostable and recyclable.
The skincare pumps need to be airless to keep active ingredients fresh and are made of PE/PP that have the lowest environmental impact of any material, synthetic or traditional.
All Skin Serums and the Hair Growth Elixirs are custom formulated, and handmade for you at our London laboratory. The Hair Vitamins are made in a specialist laboratory in Oxford.
As a practising Consultant Dermatologist Dr. Ophelia Veraitch noticed an increase in patients reporting skin allergies and sensitivities. On scrutinising the formulations of products her patients were using; she was surprised that many contained ingredients known to cause skin allergies. Many shoppers are also unaware that it is repeated exposure to these culprit ingredients that can increase your chances of developing a skin allergy.
All Dr. Ophelia products are formulated without any ingredients known to cause skin allergies based on the European Baseline Series. The European Baseline Series is a list of the 30 most common ingredients that can cause skin allergies and was developed in 2016 using years and years of research and collated by the European Environmental and Contact Dermatitis Research Group (EECDRG).
The Dr. Ophelia products can be tailormade to suit specific allergies and sensitivities, plus the Skin Serums are fragrance and paraben free.
Once you place an order with us, Dr. Ophelia Veraitch will review your medical questionnaire before submitting your specific formulation to our London laboratory.
Once your product is ready to be shipped, you will be emailed your shipping number and you can expect to receive your order within 7-10 working days from the day it was placed.
If ordering the Hair Vitamins however, you will receive your order within 2-3 working days.
If for any reason you need to return or exchange a product, you’ll find all the information you require in our
Refund Policy.
There is no additional charge for shipping your Dr. Ophelia product to mainland UK and Northern Ireland. We are also able to ship worldwide, so to confirm costs and delivery times please contact us on pa@drophelia.com.